| | |
|
| |
| | |
|
|
| | |
|
|
|
|
|
Return Policy
To return a product you must first call us at (305) 407-8890. We will ask you a
few questions and provide you with a Return Merchandise Authorization Number. We
will then email you a form to include with your return. Review the guarantee and
warranty sections below before calling. Once you receive your RMA form, ship it
to anything4wireless.com with the items for exchange or refund. Items must be
returned in like new condition and in packaging that has not been damaged.
Shipping charges are non-refundable unless your item was back ordered and never
shipped. |
|
Guarantee
Please read our entire guarantee section to ensure you have reviewed information
that may be applicable to your particular product. All of our products carry a
30-day money back guarantee (exceptions noted below). If you are not 100%
satisfied with the quality of the products you purchase from
anything4wireless.com, you can return them for a full refund (less shipping)
anytime within the first 30 days. Please understand that we would need these
products returned in their original packaging, with all parts originally shipped
and in "like new" condition. After 30 days, the manufacturers warranty will
cover your product.
Cell phones are not returnable unless they are defective. Defective or activated equipment must be returned within 7 business days of the delivery date due to time restrictions placed on anything4wireless.com by the cellular service providers. We're sorry, but we cannot make any exceptions should you decide to return your order after the 7 day period. Activated
defective equipment will be replaced with an identical unit. If
anything4wireless.com management approves a cell phone return and the phone is
not defective, that return will be subject to a 25% restocking fee. We will make
every effort to ensure that you are happy with your cell phone purchase but due
to restrictions placed on anything4wireless.com by the cellular service
providers, considerable expense is incurred in processing phone returns that are
not defective. We apologize for any inconvenience this may cause.
Exclusive of items that are defective, items that are sold in packaging
that is not re-sealable may be subject to a 20% restocking fee. We may consider
partial refunds after 30 days, but reserve the right to review the product on
return to make that determination. Additionally, all returned products,
regardless of any other considerations, would be subject to a 20% restocking fee
should it not be returned in original packaging and in "shelf-ready" condition.
if you are returning your item because you ordered the wrong item, you may be
subject to a 20% restocking fee. This fee would be waived if you are simply
exchanging for the correct item.
Satellite Radio Receivers are not returnable once activated. Please
consult either XM Satellite Radio or Sirius Satellite Radio directly to
determine satellite coverage before activation to avoid this potential problem.
Additionally, Satellite Radio Receivers and accessories that ship from the
manufacturer in sealed bubble packaging (which cannot be resealed) are not
returnable under any of the aforementioned terms of our Guarantee or Return
policies. Please be sure to determine activation feasibility and accessory
compatibility before opening this type of packaging. Satellite Radio Receivers
and accessories that are defective are returnable, regardless of the condition
of packaging, within 30 days of purchase.
Software & Data Kits are not returnable. Please be absolutely sure of
your phones compatibility before ordering. Registered software is not reusable
by any party but the original purchaser and activator.
Clearance Items are deeply discounted and not returnable under any
circumstances. Please be absolutely sure of compatibility and coverage issues
before ordering. Call us with any questions at (305) 407-8890. |
|
Warranty
Most of our products receive a manufacturer's warranty of one year against
defects in workmanship. Damage to any product due to abnormal stress or abuse is
excluded. Please check the warranty information that is included with your item
to obtain additional information regarding manufacturer's warranties. |
|
| |
| | |
|
|